Mochipanko Art Store

About

Hey! I´m mochi/Liya and I love drawing fanart of all kinds of fandoms and original Illustrations! Stationary is my secret passion ^///^
I hope you have a fun time browsing through this place!


Blog: http://mochipanko.tumblr.com
Twitter: http://www.twitter.com/mochiipanko


Quick FAQ!
(feel free to contact me and ask if your question isn´t listed here)

Where is this store based?

In Germany and all run by myself ;o

Do you ship internationally?

Yup I do! But please keep in mind that shipping costs don´t include customs duties and taxes (depending on your country's import laws).

How long will it take to receive my order?

I try to ship your order out asap, but it might take at most a week! Orders in Germany should arrive within 2-7 days, international orders will take approximately 2-12 weeks :´) (wish I could just put it into a teleport machine)

How do you ship your items?

Large prints are in hard cardboard envelopes, smaller items such as sticker sheets, charms, postcards etc in bubble mailers.

What is this store's return and exchange policy?

You can still cancel your order or exchange items if I haven´t shipped out yet. So be quick and notice me asap, all sales are final once shipped out!

Noo an item is missing/damaged!

Ahh so sorry if that happened! Just contact me so  I can mail you the missing item(s) >< If items are damaged, please mail me  with a few snapshots and in most cases I´ll  resend the items!  Please note that an order might just take more time than usual, but if it still doesn´t arrive after a long period of time just message me and I´ll see if I can resend them (for orders w/o tracking number).